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MS Windows 10 - Windows Update troubleshooter

Posted ByTeam Lead


Method 1: Run the Windows Update troubleshooter.

1.Type “Troubleshooting” in search box and press Enter.

2.Click on “View All” option on top left pane.

3.Select “Windows Update” from the list and follow the prompts for troubleshooting.


Method 2: Manually reset the Windows update components.

1. Press Windows Key + X on the keyboard and then select Command Prompt (Admin) from the menu.

2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the ENTER key after you type each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

   ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

   ren C:\Windows\System32\catroot2 Catroot2.old

4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

5. Type Exit in the Command Prompt to close it and then restart the computer.

6. After restarting the computer, now retry to install Windows Updates.

Hope this helps. Keep us posted on the status for further assistance.